Merge pull request #242 from naturallaw777/copilot/update-domain-health-check-system
[WIP] Update domain health check system to improve diagnostics
This commit is contained in:
@@ -277,15 +277,10 @@ FEATURE_SERVICE_MAP = {
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}
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# Port requirements for service tiles (keyed by unit name or icon)
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# Services using only 80/443 for domain access share the same base list.
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_PORTS_WEB = [
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{"port": "80", "protocol": "TCP", "description": "HTTP (redirect to HTTPS)"},
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{"port": "443", "protocol": "TCP", "description": "HTTPS"},
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]
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_PORTS_MATRIX_FEDERATION = _PORTS_WEB + [
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_PORTS_MATRIX_FEDERATION = [
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{"port": "8448", "protocol": "TCP", "description": "Matrix server-to-server federation"},
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]
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_PORTS_ELEMENT_CALLING = _PORTS_WEB + [
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_PORTS_ELEMENT_CALLING = [
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{"port": "7881", "protocol": "TCP", "description": "LiveKit WebRTC signalling"},
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{"port": "7882-7894", "protocol": "UDP", "description": "LiveKit media streams"},
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{"port": "5349", "protocol": "TCP", "description": "TURN over TLS"},
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@@ -299,12 +294,12 @@ SERVICE_PORT_REQUIREMENTS: dict[str, list[dict]] = {
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# Communication
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"matrix-synapse.service": _PORTS_MATRIX_FEDERATION,
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"livekit.service": _PORTS_ELEMENT_CALLING,
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# Domain-based apps (80/443)
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"btcpayserver.service": _PORTS_WEB,
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"vaultwarden.service": _PORTS_WEB,
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"phpfpm-nextcloud.service": _PORTS_WEB,
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"phpfpm-wordpress.service": _PORTS_WEB,
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"haven-relay.service": _PORTS_WEB,
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# Domain-based apps (80/443 handled by end-to-end domain reachability checks)
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"btcpayserver.service": [],
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"vaultwarden.service": [],
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"phpfpm-nextcloud.service": [],
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"phpfpm-wordpress.service": [],
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"haven-relay.service": [],
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# SSH (only open when feature is enabled)
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"sshd.service": [{"port": "22", "protocol": "TCP", "description": "SSH"}],
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}
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@@ -934,6 +929,185 @@ def _check_port_status(
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return "closed"
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def _check_domain_reachable(domain: str) -> dict:
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"""Curl the domain to verify end-to-end HTTPS reachability."""
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try:
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result = subprocess.run(
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["curl", "-sS", "-o", "/dev/null", "-w", "%{http_code}", "--max-time", "10", f"https://{domain}"],
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capture_output=True,
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text=True,
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timeout=15,
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)
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status_code = result.stdout.strip()
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if status_code and status_code.isdigit() and int(status_code) > 0:
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return {"reachable": True, "status_code": int(status_code)}
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return {"reachable": False, "error": result.stderr.strip() or "No response"}
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except subprocess.TimeoutExpired:
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return {"reachable": False, "error": "timeout"}
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except Exception as e:
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return {"reachable": False, "error": str(e)}
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def _evaluate_domain_checklist(domain: str | None, external_ip: str, internal_ip: str | None = None) -> dict:
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"""Evaluate sequential domain diagnostics and return UI-ready checklist data."""
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steps: list[dict] = []
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domain_status: dict = {
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"status": "not_set",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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domain_reachable: dict | None = None
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if not domain:
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steps.append({
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"step": 1,
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"label": "Domain Configured",
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"status": "error",
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"detail": "No domain configured",
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})
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steps.append({
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"step": 2,
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"label": "DNS Points to Your Server",
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"status": "skipped",
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"detail": "Skipped until a domain is configured",
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})
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steps.append({
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"step": 3,
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"label": "Ports 80 & 443 Open",
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"status": "skipped",
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"detail": "Skipped until domain and DNS are configured",
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})
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return {
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"domain_status": domain_status,
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"domain_reachable": domain_reachable,
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"domain_check_steps": steps,
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"has_issues": True,
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}
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steps.append({
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"step": 1,
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"label": "Domain Configured",
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"status": "ok",
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"detail": domain,
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})
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resolved_ip: str | None = None
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try:
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results = socket.getaddrinfo(domain, None)
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if results:
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resolved_ip = results[0][4][0]
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except socket.gaierror:
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resolved_ip = None
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except Exception:
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resolved_ip = None
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if not resolved_ip:
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domain_status = {
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"status": "unresolvable",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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steps.append({
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"step": 2,
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"label": "DNS Points to Your Server",
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"status": "error",
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"detail": "Domain does not resolve — check your DNS provider",
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})
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steps.append({
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"step": 3,
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"label": "Ports 80 & 443 Open",
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"status": "skipped",
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"detail": "Skipped until DNS resolves to your server",
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})
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return {
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"domain_status": domain_status,
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"domain_reachable": domain_reachable,
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"domain_check_steps": steps,
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"has_issues": True,
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}
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if external_ip == "unavailable":
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domain_status = {
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"status": "error",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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steps.append({
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"step": 2,
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"label": "DNS Points to Your Server",
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"status": "warning",
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"detail": f"Resolves to {resolved_ip} (external IP unavailable for comparison)",
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})
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elif resolved_ip != external_ip:
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domain_status = {
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"status": "dns_mismatch",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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steps.append({
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"step": 2,
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"label": "DNS Points to Your Server",
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"status": "error",
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"detail": f"Resolves to {resolved_ip} but your external IP is {external_ip}",
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})
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steps.append({
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"step": 3,
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"label": "Ports 80 & 443 Open",
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"status": "skipped",
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"detail": "Skipped until DNS points to your external IP",
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})
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return {
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"domain_status": domain_status,
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"domain_reachable": domain_reachable,
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"domain_check_steps": steps,
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"has_issues": True,
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}
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else:
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domain_status = {
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"status": "connected",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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steps.append({
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"step": 2,
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"label": "DNS Points to Your Server",
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"status": "ok",
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"detail": f"Resolves to {resolved_ip} (matches your external IP)",
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})
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domain_reachable = _check_domain_reachable(domain)
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if domain_reachable.get("reachable"):
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status_code = domain_reachable.get("status_code")
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steps.append({
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"step": 3,
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"label": "Ports 80 & 443 Open",
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"status": "ok",
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"detail": f"HTTPS reachable (HTTP {status_code})",
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})
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else:
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internal = internal_ip or "your server"
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error_text = domain_reachable.get("error") or "No response"
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steps.append({
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"step": 3,
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"label": "Ports 80 & 443 Open",
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"status": "error",
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"detail": (
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f"Could not reach https://{domain} ({error_text}).\n"
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f"→ Forward ports 80 & 443 on your router to {internal}\n"
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"→ This only needs to be done once — all domain services share these ports\n"
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"→ Test from your phone on mobile data (your home network may not support hairpin NAT / loopback)"
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),
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})
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has_issues = any(step.get("status") == "error" for step in steps[:3])
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return {
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"domain_status": domain_status,
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"domain_reachable": domain_reachable,
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"domain_check_steps": steps,
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"has_issues": has_issues,
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}
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# ── QR code helper ────────────────────────────────────────────────
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def _generate_qr_base64(data: str) -> str | None:
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@@ -2184,19 +2358,14 @@ async def api_services():
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break
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has_domain_issues = False
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if needs_domain:
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if not domain:
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has_domain_issues = True
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else:
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try:
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results = socket.getaddrinfo(domain, None)
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if not results:
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has_domain_issues = True
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else:
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resolved_ip = results[0][4][0]
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if _cached_external_ip != "unavailable" and resolved_ip != _cached_external_ip:
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has_domain_issues = True
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except (socket.gaierror, Exception):
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has_domain_issues = True
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domain_eval = await loop.run_in_executor(
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None,
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_evaluate_domain_checklist,
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domain,
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_cached_external_ip,
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None,
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)
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has_domain_issues = bool(domain_eval.get("has_issues"))
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health = "needs_attention" if (has_port_issues or has_domain_issues) else "healthy"
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# Check Bitcoin IBD state
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if unit == "bitcoind.service" and enabled:
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@@ -2347,57 +2516,23 @@ async def api_service_detail(unit: str, icon: str | None = None):
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external_ip = _cached_external_ip
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_save_internal_ip(internal_ip)
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# Domain status check
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# Domain diagnostics (sequential checklist)
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domain_status: dict | None = None
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domain_reachable: dict | None = None
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domain_check_steps: list[dict] = []
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has_domain_issues = False
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if needs_domain:
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if domain:
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def _check_one_domain(d: str) -> dict:
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try:
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results = socket.getaddrinfo(d, None)
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if not results:
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return {
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"status": "unresolvable",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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resolved_ip = results[0][4][0]
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if external_ip == "unavailable":
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return {
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"status": "error",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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if resolved_ip == external_ip:
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return {
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"status": "connected",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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return {
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"status": "dns_mismatch",
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"resolved_ip": resolved_ip,
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"expected_ip": external_ip,
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}
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except socket.gaierror:
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return {
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"status": "unresolvable",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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except Exception:
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return {
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"status": "error",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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domain_status = await loop.run_in_executor(None, _check_one_domain, domain)
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else:
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domain_status = {
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"status": "not_set",
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"resolved_ip": None,
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"expected_ip": external_ip,
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}
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domain_eval = await loop.run_in_executor(
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None,
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_evaluate_domain_checklist,
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domain,
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external_ip,
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internal_ip,
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)
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domain_status = domain_eval.get("domain_status")
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domain_reachable = domain_eval.get("domain_reachable")
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domain_check_steps = domain_eval.get("domain_check_steps", [])
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has_domain_issues = bool(domain_eval.get("has_issues"))
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# Port requirements and statuses
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port_requirements = SERVICE_PORT_REQUIREMENTS.get(unit, [])
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@@ -2417,6 +2552,38 @@ async def api_service_detail(unit: str, icon: str | None = None):
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"status": ps,
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"description": p.get("description", ""),
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})
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extra_ports = port_statuses if unit in ("matrix-synapse.service", "livekit.service") else []
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if needs_domain and unit in ("matrix-synapse.service", "livekit.service"):
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if has_domain_issues:
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domain_check_steps.append({
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"step": 4,
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"label": "Federation Port" if unit == "matrix-synapse.service" else "Additional Ports Required",
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"status": "skipped",
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"detail": "Skipped until Steps 1-3 are complete",
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})
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elif unit == "matrix-synapse.service":
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if extra_ports:
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matrix_open = extra_ports[0]["status"] != "closed"
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domain_check_steps.append({
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"step": 4,
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"label": "Federation Port",
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"status": "ok" if matrix_open else "error",
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"detail": (
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f"Matrix federation port 8448 (TCP) is {'open' if matrix_open else 'closed'}.\n"
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f"Matrix federation requires port 8448 (TCP) forwarded to {internal_ip}"
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),
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})
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else:
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extra_open = all(p["status"] != "closed" for p in extra_ports)
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domain_check_steps.append({
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"step": 4,
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"label": "Additional Ports Required",
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"status": "ok" if extra_open else "error",
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"detail": (
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"Element-Call/LiveKit requires additional forwarded ports for WebRTC and TURN traffic."
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),
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})
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# Compute composite health
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sync_progress: float | None = None
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@@ -2427,12 +2594,6 @@ async def api_service_detail(unit: str, icon: str | None = None):
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health = "disabled"
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elif status == "active":
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has_port_issues = any(p["status"] == "closed" for p in port_statuses)
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has_domain_issues = False
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if needs_domain:
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if not domain:
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has_domain_issues = True
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elif domain_status and domain_status.get("status") not in ("connected", None):
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has_domain_issues = True
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health = "needs_attention" if (has_port_issues or has_domain_issues) else "healthy"
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# Check Bitcoin IBD state
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if unit == "bitcoind.service" and enabled:
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@@ -2499,8 +2660,11 @@ async def api_service_detail(unit: str, icon: str | None = None):
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"domain": domain,
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"domain_name": domain_key,
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"domain_status": domain_status,
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"domain_reachable": domain_reachable,
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"domain_check_steps": domain_check_steps,
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"port_requirements": port_requirements,
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"port_statuses": port_statuses,
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"extra_ports": extra_ports,
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"external_ip": external_ip,
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"internal_ip": internal_ip,
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"feature": feature_entry,
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@@ -102,9 +102,71 @@ async function openServiceDetailModal(unit, name, icon) {
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'</div>' +
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'</div>';
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// Section C: Ports (only if service has port_requirements)
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if (data.port_statuses && data.port_statuses.length > 0) {
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var anyPortClosed = data.port_statuses.some(function(p) { return p.status === "closed"; });
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// Section C: Domain diagnostics (domain services)
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if (data.needs_domain) {
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var steps = data.domain_check_steps || [];
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var stepsHtml = "";
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steps.forEach(function(step) {
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var iconLabel = "—";
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if (step.status === "ok") iconLabel = "✅";
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else if (step.status === "error") iconLabel = "❌";
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else if (step.status === "warning") iconLabel = "⚠️";
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else if (step.status === "skipped") iconLabel = "⏭️";
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var detail = escHtml(step.detail || "").replace(/\n/g, "<br>");
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stepsHtml += '<div class="svc-detail-troubleshoot" style="margin-bottom:10px">' +
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'<strong>' + iconLabel + ' Step ' + escHtml(String(step.step)) + ': ' + escHtml(step.label || "") + '</strong>' +
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(detail ? '<div style="margin-top:6px">' + detail + '</div>' : '') +
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'</div>';
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});
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var domainActionHtml = "";
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var ds = data.domain_status || {};
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if (!data.domain && data.domain_name) {
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domainActionHtml = '<button class="btn btn-primary svc-detail-domain-btn" id="svc-detail-config-domain-btn">🌐 Configure Domain</button>';
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} else if (data.domain && (ds.status === "dns_mismatch" || ds.status === "unresolvable")) {
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domainActionHtml = '<button class="btn btn-primary svc-detail-domain-btn" id="svc-detail-reconfig-domain-btn">🔄 Reconfigure Domain</button>';
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}
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html += '<div class="svc-detail-section">' +
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'<div class="svc-detail-section-title">Domain Diagnostic Checklist</div>' +
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stepsHtml +
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domainActionHtml +
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'</div>';
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if (unit === "livekit.service" && data.extra_ports && data.extra_ports.length > 0) {
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var extraRows = "";
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data.extra_ports.forEach(function(p) {
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var statusIcon, statusClass2;
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if (p.status === "listening") {
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statusIcon = "✅ Open";
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statusClass2 = "port-status-listening";
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} else if (p.status === "firewall_open") {
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statusIcon = "🟡 Firewall open";
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statusClass2 = "port-status-open";
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} else if (p.status === "closed") {
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statusIcon = "❌ Closed";
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statusClass2 = "port-status-closed";
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} else {
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statusIcon = "— Unknown";
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statusClass2 = "port-status-unknown";
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}
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extraRows += '<tr>' +
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'<td class="svc-detail-port-table-port">' + escHtml(p.port) + '</td>' +
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'<td class="svc-detail-port-table-proto">' + escHtml(p.protocol) + '</td>' +
|
||||
'<td class="svc-detail-port-table-desc">' + escHtml(p.description || "") + '</td>' +
|
||||
'<td class="svc-detail-port-table-status ' + statusClass2 + '">' + statusIcon + '</td>' +
|
||||
'</tr>';
|
||||
});
|
||||
html += '<div class="svc-detail-section">' +
|
||||
'<div class="svc-detail-section-title">Step 4: Additional Ports</div>' +
|
||||
'<table class="svc-detail-port-table">' +
|
||||
'<thead><tr><th>Port</th><th>Protocol</th><th>Description</th><th>Status</th></tr></thead>' +
|
||||
'<tbody>' + extraRows + '</tbody>' +
|
||||
'</table>' +
|
||||
'</div>';
|
||||
}
|
||||
} else if (data.port_statuses && data.port_statuses.length > 0) {
|
||||
// Non-domain services (SSH) keep local single-port checks.
|
||||
var portTableRows = "";
|
||||
data.port_statuses.forEach(function(p) {
|
||||
var statusIcon, statusClass2;
|
||||
@@ -121,137 +183,19 @@ async function openServiceDetailModal(unit, name, icon) {
|
||||
statusIcon = "— Unknown";
|
||||
statusClass2 = "port-status-unknown";
|
||||
}
|
||||
var desc = p.description;
|
||||
var portNum = parseInt(p.port, 10);
|
||||
if (portNum === 80 || portNum === 443) {
|
||||
desc += " (shared — all services)";
|
||||
}
|
||||
portTableRows += '<tr>' +
|
||||
'<td class="svc-detail-port-table-port">' + escHtml(p.port) + '</td>' +
|
||||
'<td class="svc-detail-port-table-proto">' + escHtml(p.protocol) + '</td>' +
|
||||
'<td class="svc-detail-port-table-desc">' + escHtml(desc) + '</td>' +
|
||||
'<td class="svc-detail-port-table-desc">' + escHtml(p.description || "") + '</td>' +
|
||||
'<td class="svc-detail-port-table-status ' + statusClass2 + '">' + statusIcon + '</td>' +
|
||||
'</tr>';
|
||||
});
|
||||
|
||||
var troubleshootHtml = "";
|
||||
if (anyPortClosed) {
|
||||
var sharedPorts = [];
|
||||
var specificPorts = [];
|
||||
data.port_statuses.forEach(function(p) {
|
||||
if (p.status === "closed") {
|
||||
var portNum = parseInt(p.port, 10);
|
||||
if (portNum === 80 || portNum === 443) {
|
||||
sharedPorts.push(p);
|
||||
} else {
|
||||
specificPorts.push(p);
|
||||
}
|
||||
}
|
||||
});
|
||||
|
||||
var troubleParts = [];
|
||||
|
||||
if (sharedPorts.length > 0) {
|
||||
troubleParts.push(
|
||||
'<strong>⚠️ Ports 80 and 443 need to be forwarded on your router.</strong>' +
|
||||
'<p style="margin-top:8px">These are <strong>shared system ports</strong> — you only need to set them up once and they cover all your domain-based services ' +
|
||||
'(BTCPayServer, Nextcloud, Matrix, WordPress, etc.).</p>' +
|
||||
'<p style="margin-top:8px">If you already forwarded these ports during onboarding, you don\'t need to do it again. Otherwise:</p>' +
|
||||
'<ol>' +
|
||||
'<li>Log into your router\'s admin panel (usually <code>http://192.168.1.1</code>)</li>' +
|
||||
'<li>Find the <strong>Port Forwarding</strong> section</li>' +
|
||||
'<li>Forward port <strong>80 (TCP)</strong> and port <strong>443 (TCP)</strong> to your machine\'s internal IP: <code>' + escHtml(data.internal_ip || "—") + '</code></li>' +
|
||||
'<li>Save your router settings</li>' +
|
||||
'</ol>' +
|
||||
'<p style="margin-top:8px">💡 Once these two ports are forwarded, you won\'t see this warning on any service again.</p>'
|
||||
);
|
||||
}
|
||||
|
||||
if (specificPorts.length > 0) {
|
||||
var portList = specificPorts.map(function(p) {
|
||||
return '<strong>' + escHtml(p.port) + ' (' + escHtml(p.protocol) + ')</strong> — ' + escHtml(p.description);
|
||||
}).join('<br>');
|
||||
|
||||
troubleParts.push(
|
||||
'<strong>⚠️ This service requires additional ports to be forwarded:</strong>' +
|
||||
'<p style="margin-top:8px">' + portList + '</p>' +
|
||||
'<ol>' +
|
||||
'<li>Log into your router\'s admin panel</li>' +
|
||||
'<li>Forward each port listed above to your machine\'s internal IP: <code>' + escHtml(data.internal_ip || "—") + '</code></li>' +
|
||||
'<li>Save your router settings</li>' +
|
||||
'</ol>'
|
||||
);
|
||||
}
|
||||
|
||||
troubleshootHtml = '<div class="svc-detail-troubleshoot">' + troubleParts.join('<hr style="border:none;border-top:1px solid rgba(255,255,255,0.1);margin:16px 0">') + '</div>';
|
||||
}
|
||||
|
||||
html += '<div class="svc-detail-section">' +
|
||||
'<div class="svc-detail-section-title">Port Status</div>' +
|
||||
'<table class="svc-detail-port-table">' +
|
||||
'<thead><tr>' +
|
||||
'<th>Port</th><th>Protocol</th><th>Description</th><th>Status</th>' +
|
||||
'</tr></thead>' +
|
||||
'<thead><tr><th>Port</th><th>Protocol</th><th>Description</th><th>Status</th></tr></thead>' +
|
||||
'<tbody>' + portTableRows + '</tbody>' +
|
||||
'</table>' +
|
||||
troubleshootHtml +
|
||||
'</div>';
|
||||
}
|
||||
|
||||
// Section D: Domain (only if service needs_domain)
|
||||
if (data.needs_domain) {
|
||||
var domainStatusHtml = "";
|
||||
var ds = data.domain_status || {};
|
||||
var domainBadge = "";
|
||||
|
||||
if (data.domain) {
|
||||
if (ds.status === "connected") {
|
||||
domainBadge = '<span class="svc-detail-domain-value"><span class="tile-domain-label--ok">✓ ' + escHtml(data.domain) + '</span></span>';
|
||||
} else if (ds.status === "dns_mismatch") {
|
||||
domainBadge = '<span class="svc-detail-domain-value"><span class="tile-domain-label--warn">⚠ ' + escHtml(data.domain) + ' (IP mismatch)</span></span>';
|
||||
domainStatusHtml = '<div class="svc-detail-troubleshoot">' +
|
||||
'<strong>⚠️ Your domain resolves to ' + escHtml(ds.resolved_ip || "unknown") + ' but your external IP is ' + escHtml(ds.expected_ip || "unknown") + '.</strong>' +
|
||||
'<p style="margin-top:8px">This usually means the DNS record needs to be updated:</p>' +
|
||||
'<ol>' +
|
||||
'<li>Go to <a href="https://njal.la" target="_blank">njal.la</a> and log into your account</li>' +
|
||||
'<li>Find your domain and check the Dynamic DNS record</li>' +
|
||||
'<li>Make sure it points to your current external IP: <code>' + escHtml(ds.expected_ip || "—") + '</code></li>' +
|
||||
'<li>If you set up a DDNS curl command during onboarding, verify it\'s running correctly</li>' +
|
||||
'</ol>' +
|
||||
'</div>';
|
||||
} else if (ds.status === "unresolvable") {
|
||||
domainBadge = '<span class="svc-detail-domain-value"><span class="tile-domain-label--error">✗ ' + escHtml(data.domain) + ' (DNS error)</span></span>';
|
||||
domainStatusHtml = '<div class="svc-detail-troubleshoot">' +
|
||||
'<strong>⚠️ This domain cannot be resolved. DNS is not configured yet.</strong>' +
|
||||
'<p style="margin-top:8px">Let\'s get it set up:</p>' +
|
||||
'<ol>' +
|
||||
'<li>Go to <a href="https://njal.la" target="_blank">njal.la</a> and log into your account</li>' +
|
||||
'<li>Find the domain you purchased for this service</li>' +
|
||||
'<li>Create a Dynamic DNS record pointing to your external IP: <code>' + escHtml(ds.expected_ip || "—") + '</code></li>' +
|
||||
'<li>Copy the DDNS curl command from Njal.la\'s dashboard</li>' +
|
||||
'</ol>' +
|
||||
'<button class="btn btn-primary svc-detail-domain-btn" id="svc-detail-reconfig-domain-btn">🔄 Reconfigure Domain</button>' +
|
||||
'</div>';
|
||||
} else {
|
||||
domainBadge = '<span class="svc-detail-domain-value">' + escHtml(data.domain) + '</span>';
|
||||
}
|
||||
} else {
|
||||
domainBadge = '<span class="svc-detail-domain-value"><span class="tile-domain-label--warn">Not configured</span></span>';
|
||||
domainStatusHtml = '<div class="svc-detail-troubleshoot">' +
|
||||
'<strong>⚠️ No domain has been configured for this service yet.</strong>' +
|
||||
'<p style="margin-top:8px">To get this service working:</p>' +
|
||||
'<ol>' +
|
||||
'<li>Purchase a subdomain at <a href="https://njal.la" target="_blank">njal.la</a> (if you haven\'t already)</li>' +
|
||||
'<li>Use the button below to configure your domain through the setup wizard</li>' +
|
||||
'</ol>' +
|
||||
'<button class="btn btn-primary svc-detail-domain-btn" id="svc-detail-config-domain-btn">🌐 Configure Domain</button>' +
|
||||
'</div>';
|
||||
}
|
||||
|
||||
html += '<div class="svc-detail-section">' +
|
||||
'<div class="svc-detail-section-title">Domain</div>' +
|
||||
domainBadge +
|
||||
domainStatusHtml +
|
||||
'</div>';
|
||||
}
|
||||
|
||||
|
||||
@@ -352,6 +352,7 @@ in
|
||||
|
||||
path = [
|
||||
pkgs.qrencode
|
||||
pkgs.curl
|
||||
pkgs.iproute2
|
||||
pkgs.nftables
|
||||
pkgs.iptables
|
||||
|
||||
Reference in New Issue
Block a user